A strong company is built upon its

Leadership and Culture

When choosing a brokerage to affiliate with, you want the assurance that their brand is built upon a stable and thriving platform designed for longevity and future growth.

You want to know that your leadership team is laser-focused on agents' success, and that they continually evolve the company's offerings to provide the most impactful level of meaningful support.

And you need engaged office leadership to turn to.
A leader that takes an active role in ensuring your business success.


Genuine Leadership

A well respected thought leader at the helm

The Masiello Group’s Chief Executive Officer, Chris Masiello, is actively helping to shape the future of the real estate industry.

Chris is a 35-year veteran in real estate, and is a nationally recognized expert in business operations, marketing, relocation and homeownership services.

Under his leadership, The Masiello Group has grown from a single office in Keene, New Hampshire—closing 400 transactions per year—to more than 35 offices closing 8,000 transactions per year...all while retaining the original culture of a family-run business.

A Senior Leadership Team with Specialized Expertise

The Masiello Group’s home office - located in Bedford, NH - is home to the company’s Leadership Team of experts at the top of their respective specialties in operations, finance, marketing, and administration. The Leadership Team meets weekly so that all are informed about company-wide operations, and monthly for collaborative long-term strategy sessions.

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Engaged Office Leadership

Your dedicated office Sales Director plays an active role in supporting your business and is your go-to in-office resource. Your Sales Director can provide insight and guidance for you and your business by:

  • Helping you define and stay on track with business development goals

  • Providing in-depth transactional assistance and listing/sales strategies

  • Conducting regular collaborative meetings for the office

  • Maintaining a positive office culture in which to thrive

  • Facilitating free in-office Continuing Education and training opportunities

Connecting Leadership with Our Agents

Having open pathways of communication between leadership and agents is critical for creating an effective company culture. The Masiello Group’s leadership team remains in constant communication with dedicated office Sales Directors as well as the agents themselves in order to make the best possible decisions on behalf of them and their clients.


We are driving the future of the industry. Our leadership team is focused on growth and developing ways to streamline operations and
improve efficiencies for our agents and their businesses.


The Masiello Group has been a trailblazer in Northern New England real estate since 1962. For more than 90 years, Better Homes and Gardens has been the most trusted source for all things related to the home, and has
been a reliable brand for generations.


Our entire culture is centered on our steadfast commitment to ensuring
that our agents and customers Experience Quality®. This simple concept embodies our mission, vision and core values statements, and is at
the heart of everything we do.


98% of our customers have indicated that they would recommend their Masiello agent to friends and family.
This commendable level of customer satisfaction is indicative of the quality
experience our agents are known for.

Inviting and Efficient Office Spaces

All of our offices provide flexible, comfortable, and productive environments allowing agents to remain mobile and participate as visible, active members in the local community.

  • Fully staffed, professional offices in strategic locations

  • Flexible and collaborative work spaces to fit today’s mobile lifestyles

  • Private customer conference spaces

All of our agents are welcome to work and meet clients in any of our offices.